Returns & Exchanges

At Raw Sugar Living, we want you to love your clean beauty products as much as we do, which is why we offer a 30-day satisfaction guarantee on all purchases. If a product isn't the right fit for your skin or hair, we are committed to making it right through a simple return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your items in their original or comparable packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the prepaid label is clearly visible on the outside of the box.

• 4.
  Receive Your Refund

  After our team receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.